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Objective
This SOP outlines the steps to create and utilize QR codes for customer promotions using Flow Loyal, ensuring effective engagement with first-time customers.
Key Steps
Accessing the Admin Portal 0:00
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Navigate to the Admin Portal of Flow Loyal.
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Click on the 'Coupons' section, represented by your logo.
Understanding Coupon Links 0:11
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Locate the 'Lead Coupons' section.
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Understand that these links are specifically for QR codes to attract new customers.
Using the Normal Sign-Up Link 0:36
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Identify the normal sign-up link for new customers.
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This link directs users to a standard sign-up page without any promotional offers.
Sharing the Sign-Up Link 1:04
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Copy the normal sign-up link.
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Share it on social media or print it on flyers to encourage sign-ups.
Using the Social Link for Promotions 1:26
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Find the social link that includes a promotional offer (e.g., free coupon).
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This link should be used on social media to attract customers with incentives.
Creating a QR Code for Promotions 3:25
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Choose a promotional link (e.g., promo link with $5 off).
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Copy the URL for the QR code.
Generating the QR Code 4:01
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Go to the QR code creation section.
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Name the QR code appropriately (e.g., 'Promo Coupon').
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Select 'Website' as the QR code type and paste the copied URL.
Customizing the QR Code Design 5:09
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Modify the QR code's appearance (colors, logo, background).
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Save the QR code once satisfied with the design.
Downloading the QR Code 5:58
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Access the created QR code and click on the three dots.
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Download the QR code in PNG format for printing or further editing.
Using Canva for Flyer Design 6:23
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Open Canva and search for 'QR Code Flyer'.
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Select a template and upload your downloaded QR code.
Finalizing the Flyer 7:02
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Customize the flyer with your business information and the QR code.
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Ensure the QR code is prominent as it links to the promotional offer.
Managing QR Code Promotions 8:40
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Be aware that changing the QR code link will not update existing flyers.
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Rotate promotional links for different campaigns to avoid confusion.
Renaming and Saving New Promotions 9:31
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Rename the QR code for clarity (e.g., 'Free Tea').
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Save and prepare for the next promotional campaign.
Cautionary Notes
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Ensure that the QR code is not linked to the regular points system to avoid misuse.
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Monitor the promotional offers to ensure they are current and relevant before distributing materials.
Tips for Efficiency
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Use consistent naming conventions for QR codes to easily track campaigns.
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Regularly update promotional links to keep offers fresh and engaging for customers.
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